Services

service Overview

Our company offers a comprehensive suite of consulting and managed IT services designed to fuel your business’s growth and efficiency. We understand that true digital transformation encompasses cloud infrastructure, business applications, and network security working in harmony. That’s why our services cover every angle – from migrating and managing cloud platforms, to building powerful Salesforce CRM solutions, to securing connectivity and communications across your organization. Below, we detail each of our core service areas and how they deliver value to our clients.

Solutions Designed to Power
the Modern Enterprise

AI & Automation

  • AI strategy and implementation
  • Custom model development and workflow automation
  • Generative AI, NLP, and computer vision integrations
  • Chatbots, virtual assistants, and internal knowledge automation

Cybersecurity & Compliance

  • Zero-trust architecture and access controls
  • Threat detection, vulnerability management, and EDR deployment
  • Data encryption, incident response planning, and breach simulations
  • Compliance support for HIPAA, PCI-DSS, SOC 2, and ISO 27001

Networking & Infrastructure

  • Network design, segmentation, and optimization
  • Infrastructure scaling, remote access, and resiliency
  • Managed firewall and Network Access Control (NAC)
  • Disaster recovery and business continuity planning

Unified Communications & VoIP

  • Business VoIP setup and support
  • Video conferencing and virtual collaboration platforms
  • Messaging integrations and smart routing
  • Communication analytics and usage optimization

Cloud Services

  • Cloud platform architecture (AWS, Azure, GCP)
  • Migration services and cost-performance tuning
  • Cloud security assessments and governance
  • Managed cloud operations and monitoring

Platform & SaaS Integration

  • Microsoft 365, Google Workspace, Salesforce, and Slack integrations
  • Identity access management, SSO, and MFA
  • Custom API-based automation between tools
  • Data synchronization and workflow unification

Network Management Services

Ensure your IT foundation is rock-solid and secure with our Network Management services. We cover everything from the phones on your desk to the firewalls guarding your data. In an age of sophisticated cyber threats and remote work, having a reliable, secure network is non-negotiable. Our network services keep your business connected and protected.
VOIP Solutions

Ditch outdated phone lines and embrace the clarity and flexibility of Voice over IP. We design and implement VOIP telephony systems that integrate with your network and support features like call routing, conferencing, and voicemail to email transcription. Enjoy crystal-clear call quality and scalable communication channels that grow with your business. Our managed VOIP service ensures minimal downtime and quick support, so your team stays connected with clients and colleagues seamlessly.

Firewall Management (Cloud & On-Premises)

Your firewall is your network’s frontline defense. We deploy and manage enterprise-grade firewall solutions tailored to your environment – whether cloud-based firewalls within AWS/Azure or on-premises appliances. Our team continuously monitors firewall activity, updates rules to adapt to emerging threats, and ensures optimal performance and security. By entrusting us with firewall management, you protect sensitive data, prevent intrusions, and maintain compliance with security standards without the administrative burden on your IT staff.

NAC Implementation & Management

Take control of who and what connects to your network. We implement Network Access Control (NAC) systems that authenticate users and devices, enforce security policies, and stop unauthorized access before it happens. From initial assessment of your network access requirements to deploying NAC software/hardware and fine-tuning policies, we handle it all. Once in place, we provide ongoing NAC management – reviewing logs, updating access rules as your team changes, and ensuring new devices meet your security criteria. The result is a zero-trust network environment that significantly reduces the risk of internal breaches and ensures compliance with regulations.

Benefits:

Our network services give you peace of mind and robust performance. Clients experience fewer network outages, improved call quality for communication, and a strengthened security posture across all offices and remote users. With professional management of firewalls and NAC, you minimize vulnerabilities and ensure that your business stays online and protected 24/7. We also keep documentation and network diagrams up-to-date, so you have full visibility into your IT infrastructure at all times.

Service Excellence and Support

Across all our service areas, one thing remains constant: our dedication to excellent service and customer satisfaction. We follow a proven delivery methodology that includes thorough planning, transparent communication, and rigorous testing. Our team works closely with yours, whether on-site or remotely, to ensure minimal disruption during implementations. And with our post-project support and managed services options, you can rely on us to keep your cloud, Salesforce, and network running optimally long after the initial project is completed.

Not sure which services you need? We’re happy to help you figure out the best solutions for your situation. Contact our team for a free consultation, and let’s chart a technology roadmap that achieves your goals. Together, we’ll build a more agile, efficient, and secure future for your business.

Why Choose Syntratek?

Holistic Expertise

We bring together multiple technology domains under one service umbrella.

Results-Driven

Our work is measured by outcomes—efficiency, growth, and user satisfaction.

Flexible Delivery

We support engagements of all sizes with custom scopes and timelines.

Client-Focused

We build long-term partnerships with dedicated support and strategic reviews.

Adaptable and Bilingual

Our teams serve clients in both English and Spanish, with cultural fluency and regional presence to support North American and LATAM businesses alike.

Our Approach

We follow a proven delivery model
Assess

Understand the business problem and technical landscape

Plan

Design tailored solutions with security, cost, and scale in mind

Implement

Deploy efficiently with testing and clear milestones

Support

Optimize and scale with post-project support, analytics, and strategic evolution

We believe that each engagement is an opportunity to build lasting impact. That’s why we invest in your outcomes from day one.

Resources & Events

Check our insights and learning sessions for thought leadership:
  • Articles on automation strategy, secure infrastructure, and cloud optimization
  • Webinars on hybrid security, CRM modernization, and AI for business use cases
  • Guides and frameworks to help you evaluate your IT maturity and create adoption roadmaps
  • Regional roundtables and virtual training sessions for teams across the Americas

Frequently Asked Questions

We offer services across AI, security, infrastructure, cloud, and more—meaning you get a unified solution strategy without managing multiple vendors.

Our strength is our balance of technical depth and business alignment. We offer comprehensive, customized services with a client-first mindset.

Yes. Our infrastructure, communication, and security offerings are all designed with hybrid models in mind.
Absolutely. Our experts work with clients to meet industry-specific regulations through secure infrastructure, policy development, and compliance audits.
Q: Do you offer fully managed IT services? Yes. We can serve as your outsourced IT partner, offering end-to-end management, monitoring, and strategic planning.