A mid-sized retail company with legacy on-premises servers.
The client’s on-prem infrastructure was costly to maintain and struggled to handle peak shopping seasons, leading to slow website performance and potential downtime.
Our team conducted a comprehensive assessment and developed a cloud migration strategy to AWS. We re-architected their e-commerce application for the cloud, implementing auto-scaling groups to handle traffic spikes and leveraging managed database services for improved reliability. The migration was executed in phases to minimize downtime, and we also trained the client’s IT staff on the new cloud environment.
The retailer successfully moved their operations to the cloud with near-zero downtime. Post-migration, they achieved 99.9% uptime even during holiday traffic surges. Website page load speeds improved noticeably, enhancing customer experience. Furthermore, the company realized about a 30% reduction in IT infrastructure costs by switching to AWS’s usage-based model and eliminating expensive hardware refresh cycles. The client now has the agility to deploy new features faster and a scalable platform that grows with their business.
A financial services firm using Salesforce to manage leads and customer data.
The firm’s Salesforce implementation had grown inefficient over time – with cluttered data, lack of integration to other systems, and manual processes slowing down the sales team. Lead follow-ups were falling through the cracks, and reporting was cumbersome, impacting the firm’s ability to make timely decisions.
We engaged with the client to overhaul their Salesforce environment. Our Salesforce-certified architects redesigned the data model and cleaned up duplicate/outdated records. We implemented Sales Cloud features like Lead Assignment Rules and automated email alerts to ensure every lead was followed up promptly. Custom dashboards and reports were created for real-time visibility into the sales pipeline. Additionally, we integrated Salesforce with the firm’s marketing automation platform and internal databases, eliminating manual data entry and providing a single source of truth for client information.
The Salesforce revamp resulted in immediate improvements. Sales representatives now spend less time on administrative tasks and more on engaging with prospects. The firm saw a 20% increase in lead conversion rate within the first quarter of the new system going live, as leads are now systematically nurtured and tracked. Data quality and transparency improved, giving management confidence in the accuracy of CRM reports. Overall, the streamlined Salesforce platform has boosted the sales team’s productivity and the company’s bottom line.
A healthcare organization with multiple clinics and remote healthcare workers.
The client faced challenges with an outdated phone system, inconsistent network security across locations, and stringent HIPAA compliance requirements for protecting patient data. They experienced frequent call drops with their old PBX phone setup and were concerned about unauthorized devices accessing their internal network.
We delivered a comprehensive network transformation. First, we replaced the old phone system with a modern cloud-based VOIP solution, unifying communications across all clinics with features like video conferencing and mobile app integration for remote staff. Next, our team deployed new next-generation firewalls at each clinic and configured cloud firewall services for their growing set of cloud applications – all managed from a central console for uniform security policies. Finally, we implemented a Network Access Control (NAC) system across the organization. Each device (whether a doctor’s laptop or a guest device) now undergoes security checks before joining the network, and we segmented the network to isolate sensitive patient record systems.
The healthcare provider now enjoys a robust, secure network that supports their critical operations. Voice communications are clearer and more reliable, with the VOIP system reducing communication costs and enabling telehealth capabilities. The NAC deployment has significantly tightened security – in fact, within weeks it blocked several unauthorized device connection attempts, averting potential breaches. The organization passed a subsequent HIPAA IT audit with flying colors, thanks to the enhanced security controls. Staff have peace of mind that they can focus on patient care, while the IT team manages the network with greater visibility and control than ever before.
